Fintecture

Managing my payments

What are the different exports available?

Exports and Reporting

What is the mapping convention between the payment statuses in the Virement Maitrisé space and the API statuses?

Can I cancel a payment?

What does the status 'Partial' mean?

Why is my Easy Bank Transfer payment in ‘processing’ status?

Some payments are stuck in ‘Processing’. Can I avoid this status?

Payment statuses/status management

I would like to refund, but I cannot see the 'Refund' button. Why?

How can I refund my client? How long until they receive their refund?

Refunds

Find answers and get help from Intercom Support and Community Experts

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