Skip to main content

Can I cancel a payment?

Updated over a month ago

Yes, you can cancel a payment that has the status 'Pending' or 'Pending transfer'.

From the Virement Maitrisé Space

  • Go to the 'Payments' tab.

  • Click on the corresponding payment.

  • Then select the 'Cancel payment' option at the top right of your screen.

The payment status will then change to 'Cancelled'.

Cancellation by API

You can call our API to cancel these payment sessions. The documentation can be consulted here.

The payment `session_status` will change from `payment_pending` to `payment_cancelled`. The `transfer_reason` field will be `api_cancelation`.

Did this answer your question?