What is payment fraud, and why is it essential to protect against it?
The most common form of payment fraud is identity theft.
After obtaining personal and confidential information (through hacking or social engineering), a fraudster impersonates the genuine payer and initiates a payment in their name.
What protections are in place against fraud?
All transactions are analysed by our Transaction Monitoring System (TMS), an evolving technology designed to detect any suspicious activity.
60+ monitoring rules tailored to different countries, amounts, and industries
Proactive detection of potentially fraudulent payments
Automatic alerts are sent as soon as an anomaly is identified
The TMS complements the mandatory security measures already in place, such as Strong Customer Authentication (SCA), which directly protects payers when they initiate their payments.
Our fraud analysts review every suspicious case flagged by the TMS.
If a potential fraud is confirmed, we send you an email alert
We guide you in defining and implementing the necessary measures to secure your operations
Receive alerts directly by email
You can configure the email addresses that should receive fraud alerts:
Go to 'Organisation' > 'Contacts'
Add the desired addresses in the 'Fraud' section
Click 'Save modifications'